Frequently Asked Questions

We can assure you that our IPTV service is fully legal and compliant with Canadian laws. We only provide access to properly licensed content and take copyright seriously to guarantee you can stream worry-free.

Yes, IPTV services typically require a subscription to access live channels and on-demand content. We offer flexible short-term and long-term plans tailored to your needs, providing reliable streaming and exceptional value for our Canadian customers.

Since IPTV delivers international programming to your TV via the Internet, no satellite dish is required. Moreover, To qualify, you need a high-speed internet connection of at least 15.0 Mbps or higher.

We have 7 days money-back policy. If you’re not happy with the service you can ask for a refund at any time. We will issue your refund within seven days.

Yes, we have EPG (Electronic Program Guide) coverage for 80% of channels. If you face any issues with EPG, please let us know.

Our services use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 8 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels

If while you are watching a channel the service appears to have paused, simply select and open another channel, then return to the original channel to see if it is now playing, this can be due to breaking in transmission for a second, the software will halt under these conditions.

First, please check your network connection, reboot your router and device, and then try again.Secondly, if your network connection is stable, please check whether your account is used on other devices. As you can view from more than 1 device at the same time.